Privacy Policy

Effective date: 1 January 2025

Speak College Pty. Ltd, trading as NSSORS Language Academy (ABN 49 003 863 296), is committed to safeguarding the personal information of its students, prospective students, website visitors and business partners. This policy explains how we collect, use, disclose and protect your data in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following categories of personal information depending on the nature of your interaction with us:

• Identity details such as your full name, date of birth, nationality and passport number
• Contact details including email address, phone number and residential address
• Educational background, prior qualifications and English proficiency records
• Visa status and CRICOS-related enrolment information
• Payment and billing information processed through secure third-party gateways
• Website usage data including IP address, browser type, pages visited and cookies

How We Use Your Information

Personal information is used for the following purposes:

• Processing course applications and managing enrolments
• Communicating with you regarding your studies, fees and student services
• Meeting our obligations under the ESOS Act 2000 and the National Code of Practice
• Improving our website, marketing materials and educational programs
• Responding to enquiries submitted through our contact form

Disclosure to Third Parties

We do not sell your personal information. We may share it with:

• The Australian Government Department of Education and Department of Home Affairs as required by law
• Partner universities and pathway institutions when facilitating direct-entry arrangements
• Overseas Student Health Cover (OSHC) providers to support your visa conditions
• Technology vendors who host our systems, subject to strict data processing agreements

Data Security

We implement technical and organisational measures to protect personal data from unauthorised access, loss or misuse. These include encrypted storage, role-based access controls, regular security audits and staff training on data handling. Physical records are stored in locked facilities accessible only to authorised personnel.

Your Rights

Under the Privacy Act, you have the right to access, correct and in certain circumstances delete the personal information we hold about you. To exercise these rights, contact our privacy officer at info@nssors.com. We will respond within thirty days.

Cookies

Our website uses cookies to enhance your browsing experience and analyse traffic patterns. For detailed information about how we use cookies, please refer to our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time. The revised version will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact

If you have questions or concerns about this policy, contact us at:

NSSORS Language Academy
Level 6, 770 George St, Haymarket NSW 2000 Australia
Email: info@nssors.com
Phone: +61 2 9281 0157